STAKEHOLDER ENGAGEMENT

554

Retail customers

1,450+

Active suppliers

21

Strategic partners

We recognize that meaningful engagement and collaboration are essential for our stakeholders to thrive. By fostering open dialogue and strong partnerships, we gain valuable insights, share best practices and work toward common goals. This approach builds trust, strengthens relationships and creates long-term shared value—ensuring that our stakeholders and communities grow alongside our sustainable progress.

For our projects, we establish a stakeholder engagement that begins with mapping and prioritizing stakeholders, identifying those who are directly and indirectly affected and those who would have impacts or influence on the projects. We create a stakeholder engagement plan that details the concerns, engagement method and information to provide for each stakeholder. Our engagement activities include consultations, grievance redress mechanisms, partnerships, training and sustainability programs.

Investors
and creditors

They sharpen our focus on sustainability and help shape our renewables expansion.

Value proposition

  • To maximize value for holders of equity and debt
  • To increase the market’s understanding of our business and corporate developments
  • To enable fairer valuation of our stock price

How we engage

  • Annual Shareholders’ Meeting
  • Disclosures to the SEC, PSE and SGX
  • Quarterly investor and analyst briefings
  • Special information sessions on key transactions
  • Site visits
  • Comprehensive Integrated Report
  • Regular meetings with senior management for company updates
Stakeholders investors

Retail
customers

As key enablers of the energy transition, they provide opportunities to expand the renewables space.

Value proposition

  • To provide opportunities to jumpstart the customers’ energy transition journey and facilitate their green switch

How we engage

  • Customer experience (CX) that covers canvassing, signing up, switching, billing and collection and renewal
  • One-on-one discussions with customers
  • Dedicated Renewable Energy Solutions (RES) website and social media
  • Organization of and participation in conferences
  • Site visits
Stakeholders retail

Partners
and suppliers

They sharpen our focus on sustainability and help shape our renewables expansion.

Value proposition

  • To build and sustain mutually beneficial strategic partnerships with sustainability-aligned partners

How we engage

  • One-on-one discussions and continuous dialogue to actively seek collaboration opportunities and exchange best practices
  • Ensure alignment to ESG policy and adherence to Supplier Code of Conduct
  • Conduct supplier onboarding and accreditation which includes
  • HSSE assessments
  • Supplier feedback forms
Stakeholders partners

Government
and regulators

They provide the regulatory framework to enable our business and ensure continuity of operations.

Value proposition

  • To be a steadfast partner in policy formulation and adherence
  • To be a governance leader in the power industry

How we engage

  • Compliance with government regulations and adoption of leading practices in corporate governance
  • Participation in public consultations for key policies and legislations
  • Cooperation and participation in regulatory audits
  • Regular coordination and communication with regulators
Stakeholders government

Employees

Our employees are the bloodline of our business and the key to our success.

Value proposition

  • To maintain a safe and rewarding work environment that promotes the personal development of all ACEN employees

How we engage

  • HR integrated system technology platform, “MyHR”
  • Dedicated HR business partners for each business unit
  • Creation of People Committee
  • Regular company-wide engagement activities and events, formation of special
    interest groups
  • Quarterly townhalls
  • Comprehensive learning and development programs: trainings, workshops, online courses, extended education support, mentorship and coaching program
Stakeholders employees

Communities

They are our partners in making projects tangible, successful and sustainable.

Value proposition

  • To promote socio-economic progress in our host communities and surrounding areas

How we engage

  • Designated Sustainability Officer and External Affairs Officer for each project
  • Regular and continuous engagement with communities through consultations and established communication channels
  • Institutional development initiatives with
    local governments
  • Development of sustainability programs anchored on our social pillars
  • Utilization of grievance mechanism procedures during development and operational phases
Stakeholders community

Media and other
stakeholders

They act as catalysts for us to communicate our vision and initiatives, allowing avenues to accelerate the energy transition.

Value proposition

  • To provide information about corporate developments and management perspectives to the broader public

How we engage

  • Regular participation in industry conferences, speaking engagements, roundtable discussions and other events
  • Collaboration with partners in climate change and the energy transition
  • Dedicated Corporate Communications team
  • Media briefings
  • Regular press releases
  • Utilization of ACEN website and social media platforms
Stakeholders Media